CPu Computer Centre

Incorporated in Malaysia in 1993, our management has more than 30 years experience in the IT industry.

Hardware

  • System consulting and design
  • Helpdesk Support

Design & Budget

  • System consulting and design
  • System Budgeting

Consultancy Services

  • We also provide consultancy service on designing and…

Repair Hardware Service

  • We do computer hardware repair services such as…

About us

Incorporated in Malaysia in 1993, our management has more than 30 years experience in the IT industry

Primarily a wholesaler, reseller and IT servicing (maintenance) for IT products including PC, notebook, server, printer, scanner, Hard Disk, software, networking and all kinds of consumable supplies, assist in relocation of IT equipment.

We are also one of the authorized agents and is a distributor in Malaysia for the products. While an example of computer software sold is a Microsoft license

About us

We are registered with Ministry of Finance of Malaysia to supply computer hardware, software, networking, consumable supplies & maintenance services

Our Services

We are providing various services which including:-

Hardware

  • System consulting and design
  • Helpdesk Support
  • System supply and installation
  • Desktop, Product Server, Network, Storage etc.
  • System migration and relocation

Design & Budget

  • System consulting and design
  • System Budgeting
  • Desktop, Server, NoteBook, Network, Printer, etc.
  • System relocation

Consultancy Service

  • We also provide consultancy service on designing and setting up the networking environment, based on client’s needs, as well as providing 1st level phone call support (including basic troubleshooting) for all IT hardware solutions

Repair Hardware Service

  • We do computer hardware repair services such as workstation, server, notebook, projector and printers and so on
  • Do you provide on-site troubleshooting & etc

Our Partners

We are also authorized agents and is a distributor in Malaysia for various products.

Our Clients

We serve clients from various industries supplying IT Product, provision of Note Book rental scheme, service & repair for HQ and it’s branches IT product and equipment, assist in relocation of IT equipment and etc.

Below are some of the clients we served:-

CUSTOMER RETAIL CHAIN
CUSTOMER BANKING & INSURANCE
CUSTOMER EDUCATION & GOVERNMENT AGENCIES
CUSTOMER CONSTRUCTION & PROPERTY DEVELOPMENT

We have been engaged by Bulgari Malaysia since 2010 to

  • Do network cabling work
  • Do telephone cabling work
  • Upgrade the fiber optic internet line
  • Supply Printer, Network Switch, Meraki AP & Router, Barcode Printer, Keyphone System and Toner Cart.
  • Setup new notebook, Ipad & Iphone
  • Maintain all the IT Products
  • Helpdesk Support for 7 Countries (Malaysia, Singapore, Thailand, Vietnam, Philippines, New Zealand & Australia).

IT Helpdesk Organization

Account Manager

One account manager
More than 20 year IT experience
Performance management
Team management
Contract management
Leadership
Roaster
Business Relations

Team Lead

One team lead
More than 10 year IT experience
50% (Email, Ticketing, Call)
50% (Training, monitor, Reporting)
Asset Update
Local IT Vendor Management
Speak local language as well English

Level 1 Engineer

Two L1 Support
More than 3 year IT experience
100% (Email, Ticketing, Call)
End user remote support
Network monitoring
Ticket Dispatch
Hardware setup service
Speak local language as well English

Get In TouchTouch